Privacy policy

Personal Information Collected

We may collect: name, billing and delivery address, email address, phone number, payment information (via secure payment processor), and any other information you choose to provide (e.g. dietary preferences, fitness goals, optional survey responses).

Purpose of Collection
We collect this information to:

  • Process and deliver orders;

  • Communicate with customers (order updates, customer support, marketing if opted in);

  • Provide access to digital products or services (e.g. running plans, recipes);

  • Improve our website, products and services;

  • Comply with legal obligations (e.g. tax, consumer records).

Use, Storage and Security

  • We will store personal information securely, and only for as long as needed to fulfil the above purposes, or as required by law.

  • We implement reasonable technical and organisational measures to protect personal data from unauthorised access, use or disclosure.

  • We do not sell or rent personal information to third parties.

Disclosure of Information
We may disclose personal information to:

  • Payment processors, shipping couriers, or other service providers to complete orders;

  • Professional advisors or authorities where required by law;

  • Third-party marketing platforms - only if customer has opted in.

Access and Correction
Customers may request access to their personal information, or ask us to correct or delete it (subject to legal or record-keeping requirements).

Cookies & Tracking
If the website uses cookies or tracking (for analytics, marketing, functional purposes), describe what data is collected, how it is used, and how users can opt out or disable cookies.

Marketing & Communications
We will only send marketing communications (newsletters, offers) if you have explicitly opted in. Each such communication will include an easy “unsubscribe” option.

Children & Sensitive data
We do not knowingly collect data from minors under 16 years. We do not collect 'sensitive information' (health conditions, race, religious beliefs) except where voluntarily provided, and in such cases we will treat it as 'sensitive' and only use it for the purpose for which it was collected, with extra safeguards.

Privacy Policy Changes
We reserve the right to update this Privacy Policy at any time. The version applicable is the one posted on the website at the time of collection.